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Make a complaint

In an emergency phone 111. This form is not monitored on a 24/7 basis.

This form allows you to address a serious concern about the misconduct or neglect of duty by a New Zealand Police employee; a policy, procedure or practice of New Zealand Police. Please provide as much detail as possible.

Your details

Title (Mr, Mrs, Ms)

First name

Family name

Gender

Male

Female

Gender diverse

Date of birth

Ethnicity

NZ European

European

Māori

African

Asian

Indian

Middle Eastern

Pacific Island(er)

Other

Your contact details

Number/Street

Town/City

Country (if not New Zealand)

Telephone

Email

Do you have any special instructions for contacting you?

Your complaint

Date complaint occurred

Day of week

Time

Where did it happen?

Address/Location

Town/City

Who was involved?

Police officer/employee name if known

Please provide the names of any Police staff you wish to complain about. If you do not know the names, please provide any other identifying details such as rank, badge number, and/or a description of the officer.

Others

If possible, please provide the names and contact details of any other people who may be able to help us resolve your complaint. This may include witnesses or other people involved in the incident.

What happened?

Tell us about the Police actions you want to complain about

Supporting information

Please attach any supporting information you think is relevant - for example, correspondence with Police, photographs, a doctor's certificate (if you suffered an injury). Your file must be no more than 10MB in size and must be one of the following formats: jpg, jpeg, gif, png, txt, rtf, pdf, doc, or xls.

Your privacy

Information you provide in this form will enable Police to put things right for you and to help us take steps to improve our services.

Police will not disclose your personal information unless authorised by you or required or permitted by law.

Police may work with a contracted partner to undertake research on its behalf. Police and any contracted partners will ensure your feedback is kept confidential.

Your feedback will be anonymised so that you can’t be identified in any published reports or in any information we may share with the Minister of Police when we look at how we operate.

You have the right to request access to and correction of your information by writing to:
Privacy Officer
New Zealand Police
P O Box 3017
Wellington 6140

If you are not satisfied with our response to any privacy-related concern you may have, you may contact the Privacy Commissioner.

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